Belgium FREE SHIPPING OPTIONS :

        KARIBOO to a pickup Point         FREE for orders over 100€

        Mondial Relay to a pickup point    FREE for orders over 100€

        Bpost to a  pickup point                FREE for order over 100€

        DPD to a pickup point                   FREE for orders over 100€

        POSTAL service to your door       FREE for orders over 125€

        Netherlands FREE SHIPPING OPTIONS:

        DPD to a pickup point                    FREE for orders over 100€

        POSTAL service to your door        FREE for orders over 125€

        Gemany FREE SHIPPING OPTIONS:

        DPD to a pickup point                     FREE for orders over 100€

        PostNL to your door                        FREE for orders over 150€

        UK FREE SHIPPING OPTIONS

        DPD to a pickup point                     FREE for orders over 125€

        Postal Services                               REDUCED for order over 125€ to a flatfee of 6€

        France FREE shipping options

        Mondial Relay to a pickup point          FREE for orders over 125€

        DPD to your door                                REDUCED for orders over 125€ to 4.99€ Flatfee

        Postal Services                                   REDUCED for order over 125€ to 4.99€ Flatfee

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      Payment:

      • Bank transfer (WIRE transfer) within Euro Union (prefered option) to:
      Boardgamegeneral
      IBAN: BE61 0017 5602 1817
      BIC: GEBA BE BB
      • PAYPAL to boardgamegeneraloutlook.com
      • Cash on pickup (in Schoten, Antwerp, Belgium)
      • Please use your ordernumber as a reference.

      KIALA, Mondial Relay, DPD pickup, Postpoint:

      Please provide us with your preferred pickup point in the Order Notes.
      If we don't have it, we will use the closest point to your address

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                           Contacting us

                           If possible PLEASE ALWAYS put your ordernumber and name in the subject of email that are send to us. It will facilitate quicker replies and less emails that end up in our SPAM mail                                                   (answering to an order confirmation or a maling list or something similar usually means we don't read the email because it end up in the spam mail).

                           For shipping info (tracking etc) please contact customer support at cs.boardgamegeneral@outlook.com     (please leave your name and ordernumber in the email subject)        
                           For other questoin email u at: boardgamegeneral@outlook.com (please leave your name and ordernumber in the email subject) 

                          Opening hours for picking up your games vary. Just send us an email and we'l make sure someone is available.
                           Liebiglaan 84
                          2900 Schoten
                         Belgium

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                          Help! The Paypal link isn't working!

                    Occassionaly, this seems to happen: feel free to pay directly to paypal address boardgamegeneral@outlook.com

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              Preorder Conditions

              Preorders are considered final when payed. Preorders that are not payed, do not guarantee that you will get the product.

            Cancelling preorders is possible, but will be subject to a fee of 10€ per item cancelled (due to the administrative work involved).

             Preorders are always subject to the product arriving in our store as we don't have any control over this.

           Kickstarter Conditions

           Kickstarter orders are considered final when payed. Unpaid Kick starter orders will not guarantee that you will get the stock.

          Cancelling Kick starter orders is possible, but will be subject to a fee of 10€ per item cancelled (due to the administratie work involved).

           To avoid tons of emails that we can't keep up with...please refrain from sending emails about arrival times of KS. They are done when they are done...that is the nature of KS.

            Privacy Conditions

            All  personal data provided to us (names, addresses, phone numbers, emails etc) will never be sold or provided to other parties.

            Your personal details will only be used  by  the Boardgamegeneral and only for the purpose of shipping , contacting you or sending out emails like new releases.

            At any time you can ask to be 'forgotten'. Note that this means that we will delete your active account and details except for what we need for tax and reporting reasons. It also means that your            active account will stop to exist, so if you would like to order agian, you'll have to create a new account.