Visit our Shop during opening hours:

        Liebiglaan 84, 2900 Schoten.

        Free parking in front of the door and easily accesible.


        EVENTS can be found here 


        Shipping

        Belgium SHIPPING OPTIONS :

        KARIBOO to a pickup Point         3.99€/ FREE for orders over 85€

        Mondial Relay to a pickup point   3.99€/  FREE for orders over 85€

        Bpost to a  pickup point               4.80€/  FREE for order over 85€

        DPD to a pickup point                   4.50€/ FREE for orders over 85€

        POSTAL service to your door       5.99€/ 2.99€ for orders over 85€/ FREE for orders over 100€

        Netherlands SHIPPING OPTIONS:

        DPD to a pickup point                    5.50€; FREE for orders over 85€

        POSTAL service to your door        5.99€; 2.99€ for orders over 85€;  FREE for orders over 100€

        Gemany SHIPPING OPTIONS:

        DPD to a pickup point                     5.99€/ 1.99€ for orders over 85€/ FREE for orders over 100€

        Bpost - Courier to your door           8.50€/ 3.99€ for orders over 85€//2.99€ for orders over 100€/ FREE for orders over 150€

        UK SHIPPING OPTIONS

        DPD to a pickup point                     8.99€/3.99€ for orders over 85€/ 2.99€ for Orders over 100€/ Free for orders over 150€

        Postal Services                               11.99€/ 7.50€ for orders over 85€/ 6.99€ for orders over 100€/ 3.99€ for orders over 150€

        France FREE shipping options

        Mondial Relay to a pickup point      7.99€/ 3.99€ for orders over 85€/ 2.99€ for orders over 100€/ FREE for orders over 150€

        DPD to a pickup point                     8.99€/3.99€ for orders over 85€/ 2.99€ for Orders over 100€/ Free for orders over 150€

        Postal Services                               11.99€/ 7.50€ for orders over 85€/ 6.99€ for orders over 100€/ 3.99€ for orders over 150€

      Other countries have flatfees.

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      Payment:

      • Bank transfer (WIRE transfer) within Euro Union (prefered option) to:
      Boardgamegeneral
      IBAN: BE61 0017 5602 1817
      BIC: GEBA BE BB
      • PAYPAL to boardgamegeneraloutlook.com
      • Cash on pickup in our store (Liebiglaan 84, Schoten, Antwerp, Belgium)
      • Please use your ordernumber as a reference.

      Mondial Relay, DPD pickup, Postpoint:

      Please provide us with your preferred pickup point in the Order Notes.
      If we don't have it, we will use the closest point to your address

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                           Contacting us

                           If possible PLEASE ALWAYS put your ordernumber and name in the subject of email that are send to us. It will facilitate quicker replies and less emails that end up in our SPAM mail                                       (answering to an order confirmation or a maling list or something similar usually means we don't read the email because it end up in the spam mail).

                           For shipping info, status updates, refund requests, cancellations please contact customer support at cs.boardgamegeneral@outlook.com     (please leave your name and ordernumber in                            the  email subject)        
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                          Help! The Paypal link isn't working!

                    Occassionaly, this seems to happen: feel free to pay directly to paypal address boardgamegeneral@outlook.com

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              Preorder Conditions

              Preorders are considered final when payed. Preorders that are not payed, do not guarantee that you will get the product.

            Cancelling preorders is possible, but will be subject to a fee of 10€ per item cancelled (due to the administrative work involved).

             Preorders are always subject to the product arriving in our store as we don't have any control over this.

           Kickstarter Conditions

           Kickstarter orders are considered final when payed. Unpaid Kick starter orders will not guarantee that you will get the stock.

          Cancelling Kick starter orders is possible, but will be subject to a fee of 10€ per item cancelled (due to the administratie work involved).

           To avoid tons of emails that we can't keep up with...please refrain from sending emails about arrival times of KS. They are done when they are done...that is the nature of KS.

            Privacy Conditions

            All  personal data provided to us (names, addresses, phone numbers, emails etc) will never be sold or provided to other parties.

            Your personal details will only be used  by  the Boardgamegeneral and only for the purpose of shipping , contacting you or sending out emails like new releases.

            At any time you can ask to be 'forgotten'. Note that this means that we will delete your active account and details except for what we need for tax and reporting reasons. It also means that         your  active account will stop to exist, so if you would like to order agian, you'll have to create a new account.